Expert Service Tier

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Our Expert Service Tier is all-inclusive, with both system parts and labor coverage included, priority response, and frequent customer service.

Tailored support

Personalized support tailored to your specific life-safety and protection requirements.

Cover labor and materials

Parts and labor costs are covered for all system maintenance visits.

Code compliant

Provides a high level of support where life-safety and compliance are critical for operation.

Benefits of our Expert Service Tier

Your circumstances are unique. Trying to define your safety needs from a service company can be challenging and very confusing. That’s where our service offers come in.

Our Expert Service Tier is an all-inclusive, personalized service providing premium support for the business where a high level of support is critical. Both system parts and labor are covered. And with priority response and frequent customer service, we will take care of all your safety components so you can focus on your business operations.
  • Annual certified inspections
  • Inspection reports with deficiencies
  • 24/7 access to online customer portal
  • Optional 24/7 central station monitoring
  • Optional connected services
  • Remote support service
  • Parts and maintenance included
SERVICE AND MAINTAIN YOUR EQUIPMENT

We’re here to help.

Fire alarm systems
Protect your people and property with our industry-leading systems.
Fire extinguishers
We offer test and inspect services, plus coverage for parts, service calls, and temporary loaner extinguishers.
Special hazards
Test and inspect services, standard signage maintenance, and options for recharge, training, and monitoring.
Kitchen hoods
Maintenance, repair, and replace services for nozzle aiming, link line adjustment, fusible links, nozzle caps, and cleaning.
Emergency lights
We provide annual maintenance, bulb replacement, and standard battery replacement, plus reporting and training.
Nurse call systems
Priority response, inspection services, parts and labor coverage, plus battery replacement.
Intrusion systems
No matter what type of organization or facility, we can take an integrated approach to your challenges.
Access control
We provide priority response and customer service with inspection, system parts and labor coverage, plus battery replacement.
CCTV/Video
No matter what type of organization or facility, we can take an integrated approach to your challenges.
Sound and communications
We offer a range of one- and two-way communications to help protect those you’re working to safeguard.

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Explore all of our service and maintenance plans

Enhanced service tier
A modified service tailored to meet specific or unique requirements for the critical elements of your business.
Essential service tier
For organizations where staying compliant is critical, our code and compliance experts will help you always stay up-to-date.

Extend the reach of your optimization investment

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Control units installation and services

Explore our range of capacities and features to find the right fit for your application.

a golden sprinkler on grey background

Fire sprinkler systems and installation

Tailor a solution to fit your needs, no matter your size, complexity, or line of business.

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Notification solutions and services

Take safety in a new direction with game-changing addressable notification technology.

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